Enjoy exclusive offers whether you're shopping with R3D for the first time or coming back for another order.
New Customer Offer — €15 Off Your First Order
New customers can receive €15 off their first order by submitting their email through the R3D new customer offer form.
Submit your email to unlock the €15 first-order offer.
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No minimum spend
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Valid for eligible first-time customers only
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Limited to one use per eligible customer
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Use the discount received after submitting your email at checkout.
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Cannot be combined with the Returning Customer Free Spool Reward or other incompatible promotions
Returning Customer Reward — Get 1 FREE 1KG Spool
Eligible returning customers can receive 1 FREE 1KG PLA/PETG filament spool with an eligible order.
To receive the reward:
- Sign in to the customer account associated with your previous paid order.
- Add at least one qualifying paid product to your cart.
- The free spool will be added automatically.
- The promotional spool will display as FREE before checkout.
Additional conditions:
- Limited to 1 free spool per eligible order
- No promo code is required
- Material type and color may vary based on inventory availability
- Returning customers must be signed in for the reward to be recognized
- The reward cannot be combined with WELCOME15
Important Offer Rule
The €15 New Customer Offer and the Returning Customer Free Spool Reward cannot be used together.
Eligible new customers may use WELCOME15 for €15 off their first order.
Eligible returning customers may sign in and receive the free 1KG PLA/PETG spool reward.
Shipping
Standard R3D shipping rules apply.
Promotional discounts or free gifts do not automatically qualify an order for free shipping.
Shipping costs, where applicable, are calculated at checkout based on the delivery destination and current R3D shipping policy.
Promotional Gift Conditions
Free promotional products:
- Have no cash value
- Cannot be exchanged for cash
- Cannot be purchased separately at the promotional price
- Are subject to inventory availability
- May vary in material type or color
- Are limited to customers who meet the promotion requirements
R3D may substitute the promotional filament with another eligible PLA/PETG spool if necessary due to stock availability.
Returns, Refunds & Cancellations
The standard R3D Returns & Refund Policy applies to purchased products.
If an order containing a promotional gift is fully cancelled before fulfillment, the promotional gift will also be cancelled.
If qualifying purchased products are returned or refunded, R3D reserves the right to consider the promotional benefit associated with the original order when processing the return or refund.
Promotional gifts are not redeemable for cash refunds.
Customer Eligibility
Promotion eligibility is determined using the customer and order information available in R3D's online store system.
Customers are responsible for using the account or email address associated with their previous purchase.
Creating multiple accounts or using different email addresses to repeatedly claim new-customer promotions may result in promotional eligibility being cancelled.
Promotion Abuse
R3D reserves the right to refuse or cancel promotional benefits in cases involving suspected misuse, duplicate accounts, fraudulent activity, or attempts to bypass promotional rules.
Offer Availability
These offers are subject to availability.
R3D may modify, pause, extend, or end either promotion where reasonably necessary due to inventory, technical, operational, or promotional requirements.
Changes will apply to future eligible orders unless otherwise stated.
Contact Us
If you have questions about these offers, please contact:
R3D Customer Support
hello@r3dprint.com