Versand

Shipping Policy

Last Updated: July 2026

At R3D, we are committed to providing a reliable and convenient shipping experience for customers worldwide.

To ensure efficient delivery and reliable service, R3D fulfills orders through local warehouses and trusted logistics partners with full shipment tracking whenever available.

1. Shipping Availability

R3D currently ships products to selected regions in the European Union and the United States.

European Union

European orders are primarily fulfilled from our Germany warehouse.

We currently support delivery to the following EU countries:

  • Denmark
  • Luxembourg
  • Austria
  • Germany
  • Italy
  • Belgium
  • France
  • Poland
  • Ireland
  • Estonia
  • Sweden
  • Netherlands
  • Portugal
  • Spain

United States

Orders shipped within the United States are fulfilled from our local US warehouse.

Shipping availability may vary depending on your delivery address, product availability, and warehouse inventory.

If your location is not available during checkout, please contact our Customer Support team for assistance.

Additional regions may become available in the future.

2. Warehouse & Order Fulfillment

To provide faster delivery and a better shopping experience, R3D operates local fulfillment through regional warehouses.

🇪🇺 Germany Warehouse

Serving customers in supported European Union countries.

🇺🇸 US Warehouse

Serving customers within the United States.

Orders are normally fulfilled from the warehouse designated for your shipping region.

3. Order Processing Time

Orders are typically processed within:

1–2 business days

after payment confirmation.

During periods of high order volume, promotional campaigns, holidays, or unexpected circumstances, processing times may take up to 3 business days.

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.

4. Shipping Methods

Available shipping methods may vary depending on your location.

Standard Shipping

A reliable and cost-effective shipping option.

Includes:

  • Shipment tracking where available
  • Reliable carrier service
  • Delivery based on destination and warehouse availability

Suitable for regular orders.

Express Shipping

A faster delivery option for customers who need their orders sooner.

Includes:

  • Priority handling where available
  • Faster transportation service
  • Shipment tracking

Express shipping fees, if available, will be displayed during checkout.

R3D works with trusted logistics partners, including:

  • DHL
  • UPS
  • FedEx
  • USPS
  • Other regional carriers

The final carrier may vary depending on destination, availability, and service performance.

5. Estimated Delivery Time

Delivery times are estimates and may vary depending on:

  • Destination country
  • Carrier conditions
  • Public holidays
  • Weather conditions
  • Other external factors

Delivery time begins after your order has been processed and shipped.

European Union

Standard Shipping

Estimated delivery:

3–7 business days

Express Shipping

Estimated delivery:

1–3 business days

United States

Standard Shipping

Estimated delivery:

3–7 business days

Express Shipping

Estimated delivery:

1–3 business days

6. Free Shipping

R3D provides free standard shipping for eligible orders.

Europe

Orders over:

€99

qualify for free Standard Shipping.

United States

Orders over:

$99

qualify for free Standard Shipping.

Express shipping fees, if selected, may still apply.

7. Tracking Your Order

All shipped orders include tracking information whenever available.

After shipment:

  • You will receive a shipping confirmation email.
  • Your tracking number will be provided.
  • You can monitor delivery progress through the carrier tracking system.

Please allow up to 48 hours after shipment confirmation for tracking information to become active.

8. Taxes & Duties

Applicable taxes, including VAT where required, are calculated automatically during checkout based on:

  • Shipping destination
  • Applicable tax regulations
  • Local requirements

The final amount shown at checkout reflects the applicable charges collected by R3D according to the selected market and regulations.

Customers are responsible for any additional customs duties or import charges that may apply outside supported regions.

9. Address Requirements

Please ensure all shipping information is accurate before completing your purchase.

R3D supports delivery only to valid residential and business addresses.

We currently do not support:

  • PO Box addresses
  • Mailbox-only addresses
  • Invalid or incomplete addresses

If incorrect address information results in delivery failure, additional shipping costs may apply.

10. Order Changes & Cancellation

If you need to update your shipping address or cancel your order, please contact our Customer Support team as soon as possible.

We will make reasonable efforts to assist before your order enters the fulfillment process.

Once an order has been processed or shipped, changes or cancellations may no longer be possible.

For cancellation requests, please refer to our Returns & Refunds Policy.

11. Pre-order Items

Some R3D products may be available for pre-order before they officially become available.

Estimated shipping information will be displayed on the product page before purchase.

Please note:

  • Pre-order items may have different shipping timelines.
  • Orders containing both in-stock and pre-order items may be shipped separately depending on product availability.
  • Shipping confirmation will be provided once the product has been dispatched.

12. Delivery Issues

If your package experiences delivery problems, please contact our Customer Support team.

Lost Packages

If your package is confirmed lost by the carrier and your shipping information is correct, R3D will work with the carrier to investigate and provide appropriate assistance.

Delayed Shipments

Delivery delays may occur due to:

  • Weather conditions
  • Carrier delays
  • Public holidays
  • High-volume periods
  • Circumstances outside R3D’s control

We will assist you in tracking and resolving delivery issues whenever possible.

Incorrect Address or Refused Delivery

Customers are responsible for providing accurate shipping information.

Additional shipping costs caused by:

  • Incorrect addresses
  • Refused deliveries
  • Failed delivery attempts

may be charged to the customer.

13. Contact Us

If you have questions regarding:

  • Order status
  • Shipping information
  • Delivery tracking
  • Logistics issues

please contact our Customer Support team.

Email: hello@r3dprint.com

You can also contact us through the Live Chat available on our website.

Our support team will respond as soon as possible.